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Refunds & Returns

Returns Policy

If it is necessary to return goods to us we will try to make this as straight forward as possible.

Our Mistake

If we make an error in your order we will send out the correct item out to you with no additional carriage charge. We will also arrange for collection of the incorrect item.

Damaged Goods

Any problem concerning goods or delivery must be reported in writing within 3 working days of receipt of goods. Goods cannot be returned without prior agreement with our trade department. We cannot be held responsible for any delivery signed for as undamaged which is subsequently reported to have been damaged in transit.

Your Mistake/Changed Your mind

If you wish to return products that have no fault with them then we reserve the right to charge a restocking fee of 20% subject to compliance with EU distance selling regulations for consumer purchases. The restocking fee is is due to the administration costs and credit / debit card surcharges that are incurred in processing the order. You are responsible for returning the items to us in perfect condition at your expense. Please ensure you pack the items properly as if any item is damaged it will not be accepted for return. Carriage charges cannot be refunded once the order has been dispatched from Signs & Stickers.

Notice To Purchaser

Before using any product, the customer shall determine the suitability of the product for its intended use, and the customer assumes all risks and liability whatsoever in connection therewith. Signs & Stickers shall not be liable either in tort or in contract for any loss or damage – direct, incidental or consequential, arising out of the use of, or the inability to use, any of the products listed.